Imprint / General Terms

thyssenkrupp Bilstein GmbH
Milsper Straße 214
58256 Ennepetal

Telefon: +49 2333 791-0
Telefax: +49 2333 791-0

Chairman of the Supervisory Board: Dr.–Ing. Karsten Kroos

Executive Board:

Dr. Peter Klaus Kirner (CEO), Timo Krutoff (CFO), Peter Wiesner (COO)

Commercial register: Hagen HR B 5608
Registered office: Ennepetal
IDN: DE170737790


This page provides outline information on thyssenkrupp Bilstein and legal information about our Internet presence.

For questions about thyssenkrupp Bilstein or ideas about the structure or content of this website, please use the contact address.

Data Protection
thyssenkrupp Bilstein appreciates your interest in our group and its products. In order to enable us to respond to your request for information in full, you may be asked to provide personal information in the form of contact information that will enable us to respond to you. You are not required to provide this information. However, without such information, we will not be able to record or respond to your request.
The length of time that we will maintain the information that you provide to us will vary depending on the business unit that responds to your request. As a global company thyssenkrupp Bilstein operates a series of websites world-wide. Although you send your inquiry to this website, it may be routed to a subsidiary. affiliate or other business unit in another country because that business has the information that you have requested. In that event, your information will not be maintained for very long on this website, but rather will be transferred to such other website and then deleted from this site. Thus, this information may be used, stored or processed in a different country from the one in which it was given. Your personal details will be stored in conformity with the data protection provisions of the country in which the website is operated. You will find detailed information on the subject of data protection on the relevant website.

© 2014 thyssenkrupp Bilstein . All rights reserved. The content including pictures and the design of the thyssenkrupp Bilstein website are subject to copyright protection and other laws for the protection of intellectual property. No dissemination or alteration of the content of these pages or of the frames or similar measures are permitted. Moreover, these contents may not be copied, disseminated, modified or made available to third parties for commercial purposes.

The information that thyssenkrupp Bilstein presents to you on this website is compiled and updated periodically. It is impossible to guarantee freedom from all errors. For this reason, thyssenkrupp Bilstein disclaims and excludes all liability or warranty with regard to the accuracy, completeness and up-to-dateness of the information provided on this website. There is no warranty of merchantability, no warranty of fitness for a particular use, and no other warranty of any kind, express or implied, regarding the information or any aspect of this website.
This website provides links to other websites. thyssenkrupp Bilstein disclaims all liability and warranty with respect to any information obtained from and your interaction with any website that you reach by means of a link from this website. These websites are operated by separate companies. thyssenkrupp Bilstein is also not responsible for the data protection precautions of the operators of such websites. thyssenkrupp Bilstein urges you to check the privacy policy, terms and conditions disclaimers on such websites before using such websites.
In no event will thyssenkrupp Bilstein or other companies mentioned at this site be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the content contained at any or all such sites, including but not limited to damages to computer system, data or any personal objects resulting from the downloading of material and/or data from this website or from websites reached by links from this website.
thyssenkrupp Bilstein reserves the right to undertake alterations or additions to the information or data provided at all times without further notice. Insofar as our Internet pages contain forward-looking statements, these statements are based on opinions and estimations of thyssenkrupp Bilstein Management and are subject to risks and uncertainties. thyssenkrupp Bilstein is not obliged to update such forward-looking statements. All liability for such statements is expressly excluded.

Unless otherwise indicated, all trademarks used onThyssenKrupp Bilstein Internet pages are protected by trademark law. The same applies to company logos and signs.

Licensing rights
The intellectual property contained on this website is legally protected through patents, trademarks and copyrights. This website does not grant any license to use the intellectual property owned by companies of the ThyssenKrupp Group. Duplication, dissemination, reproduction and further transmission and other use are prohibited without the written consent of thyssenkrupp Bilstein .

Use of this Website and Agreement to Terms
Use of this website and the interpretation of this Disclaimer shall be governed by and construed in accordance with the laws of Germany, without regard to conflict of law provisions. Any dispute arising out of this Agreement shall be resolved in the courts in Germany. Through your continued use of this website, you agree to submit to the personal jurisdiction of the courts of Germany. thyssenkrupp Bilstein and you agree that service of process may be made by electronic mail to your electronic mail address that was used when accessing this website. thyssenkrupp Bilstein may change this Disclaimer at any time without notice to you and without liability to you or any other party. It is your responsibility to periodically check this Disclaimer for changes. If you do not agree to any changes made to the Disclaimer, you should cease use of this website. Continued use of this website signifies acceptance of any changes made to the Disclaimer.

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Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser [].

Copyright © 2014 by thyssenkrupp Bilstein GmbH



General Terms of Delivery and Payment for the Supply of Parts and Systems, Rev. 01.01.02

All our present and future deliveries and performances will be exclusively subject to the following conditions:

1. Conclusion of Contract

Our quotations are subject to alteration without notice. No order, call purchase or any other agreements, their amendments or any supplement shall not become binding unless confirmed by us in writing. Any divergent purchase conditions of the Customer are rejected herewith nor shall commencement of work constitute acceptance of such terms.

2. Prices, Terms of Payment

2.1. Our prices are ex-works plus packing and value added tax. Our invoices are payable without deduction within 30 days from the date of delivery or partial delivery.

2.2 The Customer is not entitled to retain or offset payments, unless counterclaims are undisputed or are legally established.

2.3 Default in payment or risk to our claims resulting from a deterioration in the creditworthiness of the Customer entitles us to demand immediate settlement of all our claims or insist on securities– irrespective of the terms of any bills of exchange. In such cases we are also entitled only to carry out outstanding deliveries only if they are paid for in advance or security is provided.

3. Delivery Period / Force Majeure

3.1. Delivery periods do not commence until all details relating to them have been clarified and the requirements to be met by the Customer have been complied with. Observing the delivery deadline is subject to our punctually obtaining the accurate self-supplies. Deliveries before the delivery period expires and partial deliveries are permissible.

3.2 If supply contracts are not called on schedule we are entitled, after an extension of the deadline has proved to be fruitless, to divide the goods up and supply them or withdraw from the part of the supply contract that has not yet been met.

3.3 In case of delay, the Customer may terminate the portion of the contract that has not yet been fulfilled if he has given us reasonable notice. Should partial deliveries that have already been made be of no use to the Customer, he shall be entitled to withdraw from the contract.

3.4 We will compensate for any damage incurred through default/delay in accordance with the following:
in the case of slight negligence the claim is restricted to additional freight costs and retrofitting costs. In case we fail to meet an extended term or the customer cannot use the relevant supply performance anymore, the customer may also claim the additional expense of purchase from an alternate source.. In assessing the level of compensation, in good faith, the economic circumstances of the supplier, the nature, extent and duration of the business relations and, if appropriate, also the value of the supplied part are to be taken into appropriate account, in our favour.

Any claims with respect to lost profits or interruption of business are expressly excluded.

3.5 Occurrence of force majeure, which shall also include strike, lockout or unforeseen (including in-house) circumstances which make the delivery impossible in spite of reasonable efforts, entitles us to postpone the delivery for the period of prevention and for an appropriate initial period or to withdraw fully or partly from the contract with respect to the portion not yet fulfilled. This shall also apply if such prevention of performance occurs during a major delay or to a sub-supplier.The Customer may request us to state within two weeks whether we wish to withdraw or supply within an appropriate extension period. If we fail to issue a statement to such effect then the Customer may withdraw from the non-fulfilled portion of the contract.

4. Dispatch and Transfer of Risk

4.1 In principle, delivery is made “ex works”. Goods that have been reported to be ready for dispatch should be accepted without delay, otherwise we shall be entitled to dispatch or store them at our discretion with the cost and risk thereof being borne by the Customer. Once they are put into store they shall be deemed to have been delivered.

4.2 As soon as they have been transferred to the railway, the forwarding agent or the freight carrier, the risk passes to the Customer even if we are responsible for the delivery.

5. Reservation of Title

5.1 Property and title to all goods supplied (goods under reservation) shall remain with us until all claims with respect to the business relationship have been met, especially any balance claims to which we are entitled, irrespective of the legal reason. This also applies if payments are made against a specific claim. The Customer authorizes us with immediate effect, in case of default in payment or if facts become known that give rise to justified doubts regarding the creditworthiness of the Customer, to enter his premises and collect the goods that have been supplied. Recovery of the goods shall only involve withdrawal from the contract if we expressly state this in writing. In such instances we shall also be entitled to prohibit the reserved goods from being treated, processed or sold.

5.2 Treatment and processing of the goods under reservation are carried out for us as manufacturers within the meaning of § 950 BGB (German Civil Code) . Where the goods under reservation are processed, combined and mixed by the Customer with other goods we shall be considered as co-owners of the new item for the invoice value of the goods under reservation as a proportion of the invoice value of the other goods used. Should our ownership of such goods under reservation lapse as a result of the goods being combined, mixed or processed, the Customer shall transfer to us with immediate effect the proprietary rights he holds with respect to the new item to the extent of the invoice value of the goods under reservation and shall store them in our behalf without charge. The co-ownership rights resulting from this shall be deemed to be reserved goods within the meaning of Section 5.1.

5.3 The Customer may only sell the goods in the course of normal trading and as long as he is not in default provided that the claims arising from the resale in accordance with Sections 5.4 and 5.5 are transferred to us. He is not entitled to any other rights of disposal with regard to the goods.

5.4 Claims of the Customer arising from resale of the goods are hereby assigned to us. They provide security for us to the same extent as the goods.

5.5 Should the Customer sell the goods together with other goods not supplied by us, the claim shall only be assigned to the extent that it is equivalent to the invoice value of the goods that have been sold by us. Where goods are sold for which we have co-ownership rights pursuant to Section 5.1, the equivalent to the shares co-owned by us shall be assigned.

5.6 The Customer shall be entitled to collect payments from sales in accordance with Sections 5.3 and 5.4 until revocation by us. We only have the right to revocation if the Customer has not complied with the terms of payment or facts become known which give rise to justified doubts regarding the creditworthiness of the Customer. The Customer is not authorized to assign any claims to third parties under any circumstances. He shall, if we request him to do so, immediately notify his customers of the assignment to us and provide us with the information and documents necessary for collection of payment.

5.7 Should the total value of the existing securities exceed the secured claims by more than 10% we shall then be obliged to release the respective securities as we may choose at our discretion.

6. Warranty Claim

6.1 The regulations as stipulated in the German Civil Code, as far as no other agreements have been made. If the contract conditions are meant shall be judged at time of risk transfer. In case of production according to the drawing submitted by the Customer we shall only be liable for the parts to be made in accordance with the drawing and not for their function. A guarantee is only granted if expressed by our legal representative, handed over in writing and identified as such. The warranty period shall be to 24 months after the risk has been transferred.

6.2 The Customer shall inspect the goods in accordance with § 377 HGB (German Commercial Code) and without delay give notification of any defects that are discovered 6.3 We must be given the opportunity to examine the notified defects. If defects are discovered and notified in time, at our discretion, the parts will either be reworked our replaced by us. If we fail to comply with our warranty commitments or fail to meet them in accordance with the contract, the Customer shall be entitled to rescission or to claim a reduction in price. Further claims are excluded, except for the claims set out in Section 9. Customer claims for other necessary expenditures, especially for transport, traveling, labour, and material costs are unacceptable, if the costs increase due to any alterations with regard to the place of destination which are not relevant to contract.

6.4 As long as the parts supplied by us are directly or indirectly delivered from our immediate Customer to his final Customer, instead of sections 6.1 to 6.3, the legal regulations will apply. We shall, however, be liable for damage claims only as set out in section 9.

7. Order-Related Production Facilities

7.1 Order-related production facilities such as patterns, templates, tools, devices etc. provided by the Customer must be dispatched to us free of charge. We shall only investigate whether production facilities provided by the Customer conform to contractual specifications or drawings or samples supplied to us if there has been an express agreement for us to do so. We shall be permitted to alter production facilities provided by the Customer if this seems necessary for technical reasons and the relevant work piece is not changed thereby.

7.2 The Customer shall bear the cost of changing, maintaining and replacing his production facilities.

7.3 We shall handle and look after production facilities with the care that we apply in our own affairs. We are not obliged to take out an insurance policy for order related production facilities. We shall return the Customer’s production facilities that we do not require any longer at his expense and risk or destroy them if the Customer fails to meet our request to collect them within an appropriate period of time.

7.4 Order-related production facilities that we have produced or acquired on behalf of the Customer shall remain our property even if the costs have fully or partially been assumed by the Customer. We shall retain them for a period of 3 years after series production has come to an end.

7.5 If a production facility that can be used only once produces scrap castings, the Customer shall either provide a new production facility or bear the cost of the replacement facility.

7.6 Parts provided by the Customer which are to be installed by us shall be provided in perfect and dimensionally accurate condition. The Customer shall replace any defective parts .

8. Copyright

The Customer may use documents and drawings supplied to him and any design work and proposals provided by us only for the use of the parts as agreed with us, and shall neither make them available to third parties nor the subject of publications without our consent.

9. Compensation, Liability

9.1 The Customer shall bear the responsibility for the  proper design including observation of any safety regulations, selection of the material and necessary testing procedures, accuracy and completeness, supply regulations and for the documents and drawings that have been handed over and any facilities and parts provided to carry out the work even if changes are suggested by us which meet his approval. The Customer shall also be responsible for ensuring that information that he has provided does not infringe industrial property rights or other third-party rights .

9.2 The Customer shall indemnify us against any claims for compensation asserted against us by a third party which originate within the Customer's spheres of responsibility.

9.3 We shall only be liable to pay compensation for infringement of contractual, non-contractual or other advisory or other ancillary obligations

-in a case of intent,

-in a case of gross negligence on the part of executive bodies and accomplices,

-when and if a guarantee declaration has been explicitly confirmed by an executive body in writing,

-where a claim can be declared, based on the German Product Liability Act.

-in the case of culpable infringement of essential contractual duties, restricted to typical losses which were foreseeable when the contract was signed.

-where lives are harmed, in body or health, in a case of intent or negligence by executive bodies and accomplices.

10. Place of Performance and Court of Jurisdiction

The place of performance is the location of our supply plant. The Court of jurisdiction is Hagen. We are also entitled to sue the Customer at his general Court of jurisdiction.

11. Applicable Law

The substantive law of the Federal Republic of Germany shall apply exclusively to all legal relationships between the Customer and ourselves excluding the law with regard to the United Nations Treaty of 11th April 1980 on contracts relating to the International Sale of Goods based on the currently applicable law.



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